Privacy Policy
This is the privacy policy for The Red Room and describes how we collect personal data from you and use cookies. We are the data controller in respect of the data we collect from you and about you.
We agree to do our upmost to protect your privacy by making sure we have appropriate security measures in place to protect that information and to comply by all UK Data Protection legislation in relation to your personal data. Access to your personal data will be limited to our employees and certain third parties who process it on our behalf, we will never sell your personal data or pass it on to a third party for use by them.
HOW WE USE AND PROTECT YOUR PERSONAL INFORMATION
All of which could be given to us when you make a booking directly at one of our restaurants, or if you sign up online to receive our newsletter. We may also have information regarding your visits to our restaurants including date and time of bookings, number of guests, and any special requests made when booking or during your visit.
Information recorded when you visit our websites to read or download information (such as your IP address which is automatically recognised by the web server) or if you comment or send a message to us through one of our social media presences.
Information collected from third parties: we may have received your information (name, email address, phone number, date and time of booking) through a third- party booking platform.
They have their own individual privacy policies which include how they process your data and are available on their websites. You will always be asked when you book through them about passing your information on to us, and if you want to be added to our mailing list.
Linked sites: We may have links to other websites that are not managed by ourselves. We do not take responsibility for any information you share with these linked sites.
COOKIES
In common with many websites, we use “cookies” to help us gather and store information about visitors to our websites. A cookie is a small data file that our server sends to your browser when you visit the site. The use of cookies helps us to assist your use of certain aspects of the site. You can delete cookies at any time, or you are able to set your browser to reject or disable cookies.
We primarily use information from cookies for the following purposes:
To capture data on via Google Analytics to monitor site usage, such as how long you spend on our website, which pages you visit and if you used a search engine to find us. This information is used to help us understand how customers are using our website.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies
SHARING OF YOUR PERSONAL DATA:
We sometimes need to share the information we process with other organisations and where necessary, or required we may share your personal data with the following categories of third parties:
TRANSFER OF YOUR DATA OUTSIDE OF THE UK OR EEA
We do not transfer any of your personal data outside of the EEA. At the time of this privacy policy third parties with whom we share your data, for purposes of emailing our newsletters for instance, do not transfer or store any data outside of the EEA. If a third-party processor, engaged by us would transfer data outside of the EEA we will ensure that appropriate safeguards to protect your data are in place and would update this Privacy Policy to reflect those changes. If your data has come to us through a third-party booking site, please refer to their individual Privacy Policy, available on their websites for detail about how they may process and transfer your data.
PROCESSING YOUR PERSONAL DATA
In particular, we use your information:
You may withdraw your consent at any time by contacting us using the details set out at the end of this Privacy Policy AND/OR by using the unsubscribe button in any of the emails we send to you. For more information on your rights, please refer to the section “Your rights “
We will not use your information for any other purposes unless we are required to do so by law, in connection with any legal proceedings, or to establish, exercise or defend our legal rights.
Where we have relied on our legitimate interests to process your personal data, you may contact us to obtain more information, including in relation to our assessment of the impact on you.
OUR MAILING LIST
If you are on our mailing list we will periodically, send you emails about our restaurants, new openings, special offers and news updates from The Red Room. If you want to unsubscribe from these you can do so at any time, just hit unsubscribe at the end of the email you have received from us or use the contact details below.
YOUR DATA PROTECTION RIGHTS
You have the following rights regarding your information:
Right to object to processing
In addition to the above rights, you also have the right to object to certain types of processing, in certain circumstances. In particular, the right to object to the processing of your personal data based on our legitimate interests’ grounds (including processing for direct marketing).
To exercise any of these rights at, you can contact us using the details set out at the end of this privacy policy at any time
HOW LONG WE KEEP YOUR INFORMATION
We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Policy and to fulfil our legal obligations.
We will securely erase your information if we decide that we no longer need it or if you contact us to request that we delete your data.
CONTACTING US AND MAKING A COMPLAINT
Please do contact us if you have any questions or complaints about this privacy policy or about how we handle your information.
If you are not satisfied with our response to any query or request or believe our use of your information does not comply with data protection law, you can make a complaint to the UK regulator in relation to data privacy, being the Information Commissioner. See www.ico.org.uk for more information.
CHANGES TO OUR PRIVACY POLICY
Should we elect to change our privacy policy, we will post the changes here and if appropriate contact you to inform you of any changes.
DISCLAIMER
The The Red Room website, The Red Room and material relating to information, products and services (or to third party information, products and services), is provided ‘as is’ without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that make it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Instructor-led to dynamic music and lighting, you’ll experience eight six-minute components on state-of-the art Versaclimer machines, self-propelled treadmills, suspension trainer systems and studio benches during an unrivalled group-based fitness experience.
Monday – Friday
06:00 AM – 21:00 PM
Saturday & Sunday
08:00 AM – 12:00 PM
GAIN Fitness
1b Guardian Road,
Norwich,
NR5 8PE
01603 610459
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